UPS and APC are our main shipping methods. Tracking is available and we are able to resend packages if they are lost if proof is available. We will help in any case and shipping is guaranteed.
Standard Shipping: This shipping method is through registered mail and will take 7-30 business days depending on the country you are in. Please consider 2-3 days handling time for regular orders and 4-5 days for customized/part orders. ( During peak months, orders may take up to 10 days to be fulfilled). If your order can’t be delivered because your location is not correct/nobody to receive the package we WILL NOT REFUND.
Please note for standard shipping, we are not responsible for the shipping time, the times are provided by the shipping company. It is something we have no control over and by choosing this option we are not responsible for the item once it leaves to the buyers destination. As we also do not have tracking on the item, NO REFUNDS. By completing the purchase you agree to the terms.
Premium: A tracking number will be provided with your purchase.If buyers location does not support our suppliers tracking system, orders will be considered as non-traceable, but we will be able to issue replacement if there is valid proof you did not receive the item. USA, UK have 100% tracking eligibility. There is no need to choose this method as 90% of the items are traceable. You agree to the refund policy by continuing the purchase ( if you are unsure please ask before purchase, we will not accommodate after you go through purchase and claim you did not know). If you would like to purchase insured shipping please contact before purchase.
Areas like: Lebanon, Saudi Arabia, Jordan, South Africa, Taiwan, Korea usually do not update the tracking from their end. We are not responsible for this and it is up to the buyer to contact their local post office in case tracking does not update. Nonetheless, products do arrive within one month, with some instances products taking up to 3 months to arrive.
Express options: are on demand and free with large wholesale purchases. Please contact for personalized invoice.